Privacy Policy

At Pickle Books, we are committed to protecting your personal information and respecting your privacy. As a registered BAS agent and bookkeeping service provider in Queensland, we uphold the highest professional standards when handling your personal and financial information.

We comply with the Privacy Act 1988 (Cth) and the 13 Australian Privacy Principles (APPs), which govern the way we collect, use, store, and disclose your personal information.

Below is an outline of how we manage your information in line with our obligations under the law.

1. Collection of Personal Information

We only collect personal information that is necessary to provide our bookkeeping and BAS agent services. This may include your name, contact details, business information, financial data, and other relevant records.

Where possible, we will collect this information directly from you, and we will always inform you of the purpose of collection.

2. Use and Disclosure

We will only use your personal information for the purposes for which it was collected—primarily, to deliver our services to you. We do not share your personal data with third parties unless:

  • You provide consent;

  • It is required or authorised by law; or

  • It is necessary to deliver the service (e.g., liaising with the ATO or your accountant).

3. Accuracy of Information

We take all reasonable steps to ensure that your information is accurate, complete, and up to date. If you believe the information we hold about you is incorrect, please let us know and we will promptly make the necessary corrections.

4. Data Security

Your information is stored securely, both electronically and physically. We implement safeguards to protect against misuse, loss, unauthorised access, modification, or disclosure.

We only retain personal information for as long as necessary and dispose of it securely when it is no longer needed.

5. Access and Correction

You have the right to access the personal information we hold about you and request corrections if necessary. We will respond to such requests in a reasonable timeframe. In some cases, a small fee may apply.

There may be limited circumstances where access is denied—for example, if providing access would breach someone else’s privacy or if it is related to legal proceedings.

6. Identifiers

We do not use government-issued identifiers (such as your TFN or Medicare number) for our own purposes. If we issue you a client ID, it is solely for internal use.

7. Anonymity

Where it is lawful and practical, you can choose to remain anonymous or use a pseudonym (for example, when making a general enquiry). However, we generally need your personal information to provide our services.

8. Overseas Disclosure

We do not send personal information overseas unless:

  • It is necessary to provide the service you have requested;

  • You have given us your consent; or

  • It is required by law.

9. Sensitive Information

We only collect sensitive information (such as financial records or tax details) where it is essential for our services and where you have consented or where required by law.

We do not collect or store credit information for lending purposes.

Legal Disclaimer

The information provided on this website is general in nature and is not intended as financial or taxation advice. It has been prepared without considering your personal circumstances, objectives, or needs.

Before acting on any information provided, you should seek advice from a qualified accountant or registered tax agent who understands your specific financial situation.

We are not licensed financial advisers and do not provide personal financial product advice. Any references to financial matters are for general information only.

Contact Us
If you have any questions about this Privacy Policy or wish to access or correct your personal information, please contact us at:

Pickle Books
pickle@picklebooks.com.au

For more information on privacy in Australia, visit the Government Privacy website: http://www.privacy.gov.au.

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